Wellness Officer - Port Elizabeth
Aspen Pharma Group
Job purpose The Wellness Officer monitors and trends the wellness of the workforce through the Wellness and EAP programmes, sick absenteeism, return-to-work plans, attendance management and permanent and temporary disabilities. The role takes ownership of continuous education of the workforce in terms of financial, emotional, mental, and physical wellness programmes. They are responsible to ensure statutory requirements, company policies and procedures are complied with and to maintain statistical records. Responsibilities Employee Wellness Own and coordinate the Wellness program through creating awareness according to the health calendar. Plan workshops, talks and awareness programmes for employees on relevant topics. Manage and monitor absenteeism through early identification of sick notes & ill health and identify possible disability cases. Manage and monitor absenteeism through early identification of sick notes & ill health and identify possible. ergonomic issues. Assist HC Business Partners and Line Managers by identifying any potential employment issues related to absences. Disabilities Management Manage the permanent and temporary disability process through liaising with Insurers / Human Capital / Payroll/ Management / Health Care Centre and Trade Unions Liaise with treating physicians where necessary to clarify employees’ ability to engage in work duties. Ensure all relevant stakeholders involved in an employee’s absence are appraised of the current status including eligibility of benefits, medical documentation requirements, anticipated / planned return to work dates and any limitations or restrictions. Facilitate the timeous completion and submission of temporary and permanent disability applications. Audits Oversee disability audit requests from internal and external audit bodies. Prepare for and provide all supporting information in alignment to audit requirements for: Sustainability Audit. Ecovadis Assessment Department of Employment and Labour Audits BBBEE – Empowerdex verification. Ensure that all sampled documents are accurate and submitted. Customer Service Ensure all queries are followed up and resolved in the shortest possible timeframe. Maintain a professional attitude when responding to a customer’s needs. Interact on a regular basis with service providers that support with the disability administration requirements. Identify and lead resolution of any service issues or misalignment with service providers. Produce monthly quality management review metrics for training. Ensure training records and documentation are in place as required by external stakeholders. Background/experience National Diploma or equivalent in General Nursing or Social Work Computer literacy – MS Office package at an Intermediate level Registered Counsellor 3-5 years’ experience in an industrial wellness role, managing absences related to disability or sick leave programs. Broad knowledge and understanding of Occupational Health and Safety Applied understanding of Health and Safety concepts, terminology, and the interrelatedness of these within Human Capital practices Specific job skills Time management: handling multiple tasks at once. Good interpersonal and presentation skills Customer champion: Excellent relationship building internally and externally. Detail orientated. Information seeking: Process improvement initiative. Team player Competencies Innovation Teamwork Attention to detail. Information gathering Tacking Action Planning and Organizing Aspen knowledge Optimism
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