opportunity to grow your 1st and 2nd line support skills Apply now 1ST / 2ND Line Support Engineer : Onsite role
promptly allocating unresolved incidents to 2nd line support. Monitor group mailboxes, ensuring all inbound
will provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing
service requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful, honest
and troubleshooting, 1st and 2nd line / level ➢ Provide 24 x 7 support or during your shift ➢ Provide