complaints handling.
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) 5. Governance procedures, and legal requirements . • CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING (10%) • Provides & complaints handling • Knowledge of Call Centre Management systems • Resilient. • Proactive. • Action-oriented
industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills – attention complains and open order report. CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING: Provides advice
Description REQUIREMENTS: Diploma/ Degree in Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel, PowerPoint) Proficiency in three or more of the 11 official SA languages will be beneficial Computer Literacy (MS Office Suite). Knowledge of
industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills – attention complains and open order report. CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING: Provides advice
reduce dependency on direct call centre engagement
Cost Management and Efficiency
call centre operations, ensuring a streamlined and cost-effective service model. People Management and
8 years experience in managing a call centre
- Must have managed a call centre with over 60 agents
processes and controls used in call centre
- Business Acumen: Effectively manage budgets, provide input
Description REQUIREMENTS: Diploma/ Degree in Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel, PowerPoint) Proficiency in three or more of the 11 official SA languages will be beneficial Computer Literacy (MS Office Suite). Knowledge of
We are urgently seeking a highly experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents pe
Call Centre Campaign Manager Randburg (outsourced business process with a focus on credit management)
Required
Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing sales,