Gauteng . This position will report to the Call Centre Manager. To ensure that the customer care centre
Gauteng . This position will report to the Call Centre Manager. To ensure that the customer care centre
Call Centre Team Leader, Illovo - Johannesburg
Market Related plus commission
Responsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve weekly and monthly sales budget/s set fo
and reduce dependency on direct call centre engagement Cost Management and Efficiency • Strategise and within call centre operations, ensuring a streamlined and cost-effective service model. People Management and 8 years' experience in managing a call centre • Must have managed a call centre with over 60 agents. processes and controls used in call centre • Business Acumen: Effectively manage budgets, provide input to
Supervisor (Call Centre) , in Pretoria. Responsible for assisting the Hearing Hub Manager to ensure the Contact Centre Certifications. 3 years in Call Centre Management/Supervision. Team management/supervision
Collaborate with digital marketing and call centre teams Promotion management Partner with marketing analytics
Collaborate with digital marketing and call centre teams Promotion management Partner with marketing analytics