perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving
perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilit
in our bustling Contact Centre. Here's how you'll make waves: Lead and Energize: Manage and motivate a
in our bustling Contact Centre. Here's how you'll make waves: Lead and Energize: Manage and motivate a
person at a contact centre
shifts in person at a contact centre Reliable transport Excellent time management skills SARS registration
shifts in person at a contact centre Reliable transport Excellent time management skills SARS registration
bustling Contact Centre. Heres how youll make waves:
To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and e