Executive to increase the sales revenues and maintain customer relationships within an assigned area Key requirements communication and negotiation, consultative and customer service skills Key responsibilities Develop effective sales methods Meet with customers to address concerns and provide solutions Discover sales opportunities in industry or promotional events to cultivate customer relationships Conduct training in sales techniques
technical and non-technical audiences Team player Customer Service Orientation Technological competence Detail not limited to: Provide ERP system support and solutions: Partner with business representatives at all and design appropriate process and technology solution: Gather and document business and functional requirements detail. Analyse issues to figure out the best solutions, and working with technical and change management Develop technical specifications to implement solutions that are accurate, streamlined, and well documented
fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders timelines for investigation and resolution of customer disputes / cases are met Ensure that all stakeholders timeously Review staff interactions with customers to gauge customer services levels Identify gaps in existing existing systems and develop solutions to improve the quality of systems Manage escalations (high risk / followed relating to online fraud incidents Maintain customer centric throughout case lifecycle Monitor the
fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders timelines for investigation and resolution of customer disputes / cases are met Ensure that all stakeholders timeously Review staff interactions with customers to gauge customer services levels Identify gaps in existing existing systems and develop solutions to improve the quality of systems Manage escalations (high risk / followed relating to online fraud incidents Maintain customer centric throughout case lifecycle Monitor the
that drive operational efficiency and improve customer experience. Who'll you report to: You'll be based enhancements. Root cause analysis. • Customer champion: Ensuring that ICT solutions and services meet the needs expectations of internal and external customers and championing a customer-centric approach within the ICT requirements and translating them into feasible ICT solutions, evaluating options, and recommending appropriate
with a deep understanding of market dynamics and customer needs
Abacus provides customers with easy and affordable insurance solutions through selected PEPKOR group board packs Continuous focus on customer centricity (Treating Customers Fairly) Drive continuous improvement
management solutions sector requires a Merchant Services Consultant with outstanding customer service skills Com: Degree (advantageous) 3 years' experience in customer relationship management / account management / Proven skills and experience in administration and customer service Able to multitask Able to work in a fast-paced
management solutions sector requires a Merchant Services Consultant with outstanding customer service skills Com: Degree (advantageous) 3 years' experience in customer relationship management / account management / Proven skills and experience in administration and customer service Able to multitask Able to work in a fast-paced