IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets
role As a Helpdesk Manager, you will assume responsibility for leading and supervising a helpdesk team, ensuring queries, reports, and requests generated on the helpdesk platform. Your key responsibilities will involve exceptional service. What you’ll do Lead and manage the helpdesk team, providing guidance, training, and motivation objectives and performance expectations for the helpdesk team, aligning them with the broader organisational cross-functional support Monitor and manage the helpdesk platform, ensuring it is up to date, user-friendly
MyBuildings) Responsibilities: Helpdesk: Attend to daily logged calls on the helpdesk/MyBuildings. Logging and Ensuring supporting documents are attached to Helpdesk/MyBuildings system. Allocating work orders to Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives from MyBuilding system. Follow standards of the helpdesk procedures. Adhere to deadlines set by management Prepare and report on daily progress report of helpdesk/MyBuildings. Report overdue work orders. Assist
Position Summary: We are seeking a highly motivated Helpdesk Technician to support our Infrastructure and Service
Solutions a division within Datacentrix for an IT Helpdesk Manager who will be responsible for ensuring an leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk to be flexible MCSE, A, NDuties and Responsibilities:Manage the Helpdesk support staff by defining and establishing schedules neededGather and analyze metrics to benchmark the Helpdesk workload/performance and identify trends in call services, and overall customer satisfactionTrain Helpdesk staff on operational procedures and troubleshooting
Solutions a division within Datacentrix for an IT Helpdesk Manager who will be responsible for ensuring an leading the Helpdesk in engaging in proactive planning and support and organizing the Helpdesk to be flexible MCSE, A, NDuties and Responsibilities:Manage the Helpdesk support staff by defining and establishing schedules neededGather and analyze metrics to benchmark the Helpdesk workload/performance and identify trends in call services, and overall customer satisfactionTrain Helpdesk staff on operational procedures and troubleshooting
MyBuildings) Responsibilities: Helpdesk: Attend to daily logged calls on the helpdesk/MyBuildings.Logging and mandatesEnsuring supporting documents are attached to Helpdesk/MyBuildings system.Allocating work orders to directly Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives from MyBuilding system.Follow standards of the helpdesk procedures.Adhere to deadlines set by management Prepare and report on daily progress report of helpdesk/MyBuildings. Report overdue work orders.Assist
Position Overview:
As an IT Helpdesk Coordinator, you will play a pivotal role in ensuring
operation of their IT Helpdesk. Your responsibilities will include managing the Helpdesk which include the
Reference: JHB000895-DS-5Role: IT Helpdesk AdministratorLocation: Fourways (Office based role)A leading leading IT Managed-Services company is looking for Helpdesk Coordinator to join their dynamic and friendly corporates such as FNB. Position Overview:As the IT Helpdesk Coordinator, you will play a pivotal role in ensuring operation of their IT Helpdesk. Your responsibilities will include managing the Helpdesk which include the
Reference: JHB000895-DS-5Role: IT Helpdesk AdministratorLocation: Fourways (Office based role)A leading leading IT Managed-Services company is looking for Helpdesk Coordinator to join their dynamic and friendly corporates such as FNB. Position Overview:As an IT Helpdesk Coordinator, you will play a pivotal role in ensuring operation of their IT Helpdesk. Your responsibilities will include managing the Helpdesk which include the