exciting new opportunity, therefore, exists for a Call Centre Team Leader . The successful applicant will be store level. This role will report into the Call Centre Supervisor and will be based in Isando . Key Key Performance Areas: Team Performance Ensure Call centre agents receive inbound telephonic customer orders accurately, and within set parameters Ensure Call centre agents capture all orders from internal Customers call center Report master data inaccuracies to Call Centre Supervisor and AR Update customer call lists
agency based in Kempton Park, seeks to employ a call centre agent. Duties & Responsibilities Assist customers Experience & Qualification Matric 1 year call centre experience Own reliable transport to work Basic
websites, self-service apps, consultants and call centre • Identify emerging member needs and trends,