and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than biscuits and snacks, frozen convenience foods, out-of-home ranges, personal care products, cosmetics, footwear SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
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ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than biscuits and snacks, frozen convenience foods, out-of-home ranges, personal care products, cosmetics, footwear
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
Conditions