exciting new opportunity, therefore, exists for a Call Centre Team Leader . The successful applicant will be store level. This role will report into the Call Centre Supervisor and will be based in Isando . Key Key Performance Areas: Team Performance Ensure Call centre agents receive inbound telephonic customer orders accurately, and within set parameters Ensure Call centre agents capture all orders from internal Customers service level agreements are achieved based on the calls answered within the stipulated timeframes Monitor
agency based in Kempton Park, seeks to employ a call centre agent. Duties & Responsibilities Assist customers Process orders, forms, and applications. Route calls to other team members whenever needed . Identify struggling with. Complete call logs and reports . Follow-up on customer calls . Boost customer loyalty Experience & Qualification Matric 1 year call centre experience Own reliable transport to work Basic
REF#78266 – Captiva Archive Centre IT Specialist (OpenText Cert) - Kempton Park, Rneg
OpenText Archive Centre Certification
Minimum of 10 10 years’ experience in OpenText Archive Centre.
Knowledge of Documentum
Suppy Chain Description REF78266 – Captiva Archive Centre IT Specialist (OpenText Cert) - Kempton Park, Rneg OpenText Archive Centre Certification Minimum of 10 years' experience in OpenText Archive Centre. Knowledge OpenText Archive Centre Certification How many years of experience in: OpenText Archive Centre.( Min 10 years
years an advantage. Salary will be discussed in interview.
Infrastructure plan and activities. This includes Data Centre, servers, databases, applications, wide area networks infrastructure is available with agreed SLA standards. Data Centre's and servers and applications Manage the relationship
internal and external customers Conduct exit interviews on resignations and report back to the business line managers and the recruitment lead. Conduct interviews with management and recruitment Propose options Industrial Relations practices Knowledge of Interviewing skills Knowledge of different HR disciplines
Responsible to self-generate new opportunities. Calling on sales and marketing executives Develop and implement and foster existing customer relationships Cold Calling/Prospecting Documented ability to penetrate new
Responsible to self-generate new opportunities. Calling on sales and marketing executives Develop and implement and foster existing customer relationships Cold Calling/Prospecting Documented ability to penetrate new
skills. Good with reporting, dashboards and cost centre allocations. In depth knowledge of Sage Evolution