looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
presenting the College to targeted schools, conducting interviews with prospective students and assisting them our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to meet telephonic enquiries within 24 hours. Conduct interviews following an established script, building rapport individual targets for weekly, monthly and annual interviews. Application Target Assist students with the the online application process during interviews, securing applications on the spot. Follow up with unpaid
presenting the College to targeted schools, conducting interviews with prospective students and assisting them our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to meet telephonic enquiries within 24 hours. Conduct interviews following an established script, building rapport individual targets for weekly, monthly and annual interviews. Application Target Assist students with the the online application process during interviews, securing applications on the spot. Follow up with unpaid
presenting the College to targeted schools, conducting interviews with prospective students and assisting them our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to meet telephonic enquiries within 24 hours. Conduct interviews following an established script, building rapport individual targets for weekly, monthly and annual interviews. Application Target Assist students with the the online application process during interviews, securing applications on the spot. Follow up with unpaid
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful
• Matric • Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience
Education (CHE) The IIE's Varsity College, Online Centre has a vacancy for a Student Advisor (Distance) and in full on SIMS. After the initial telephone call, send all necessary information via email. Responds applications not yet consulted with. Conducts follow up calls with all enquiries within 5 working days of initial documentation. Complete required weekly follow up calls to secure applications. Achieve set individual application
System (APTS). Informing national office that the centre has completed the Assessment Printing Tracking of each assessment and hands over to the Results Centre for the marking, results capture and moderation different location approvals. Management of Online Centre student assessments and scripts. Non-Exam Condition software and handing over to the Results Centre. The Assessment Centre is responsible for collecting, collating collating, grouping and handover to the Results Centre. Managing late assignments in accordance with the