... departments Productivity/ Call Centre Management Achieve set targets based on client expectation. Ensure that call centre drives are effected Hold staff acountable for the quality ... Supervises a team to ensure that team performance targets are met. Handles day-to-day operational activities related to collections in the call centre. Manages a team to ensure ......apply now!
A reputable telecommunication company based in Brynston is looking for a Call Centre Manager. The duties include,Determine call centre operational strategies by conducting needs ... specifications, and production, productivity, quality, and customer service standards, contributing information and analysis to organizational strategic plans and reviews.Develop call center ......apply now!
... of the call centerKey performance areasService LevelsProcessResearch and AnalyticsReportingCall Centre Management Staff management Minimum Academic Requirements, Professional Qualifications ... consultantsEnsure customer satisfaction, quality and productivity within the teamDrive a culture of service excellence and a learning environmentDevelop call center initiatives which motivate ......apply now!
... to the teamleader Log all calls to enable trend analysis and provide feedback to Team Leaders on recurringissuesAccountability: Adherence, quality and compliance (40%) Adhere to set timeframes ... . Call centre agents must be logged on, on time at 8:00am. The call centre closes at 4:30 when agents can log off. Agents should beavailable the entire day and adhere to lunch breaks ......apply now!
... retailers, promotors, call centre and iStore employees on a variety of products including accessories. 3 years of experience as a TrainerMatric - tertiary qualification preferred ... The Retail Sales Trainer will assume all responsibility for establishing and maintaining professional business relations with client contacts and internal contacts within ......apply now!
To support the sales call centre Minute taking Analyse and pull reports on Excel Draft letters and perform PA related duties Grade 12Call centre admin experience Must have a good ......apply now!
A large medical aid company based in Sunninghill, Sandton is urgently looking for a Senior Afrikaans Call Centre Agent.-Outbound calls will be the main focus Salary - R10500 p/mIf ... interested please forward your CV to tiffanylcarrus.co.za -Must have a minimum of 3 years call centre experience -Must be able to speak, read and write Afrikaans FLUENTLY-Matric is a MUST ......apply now!
A large company based in Sunninghill are urgently seeking Call Centre Agents within the Inbound and Outbound space - Matric- Fluent in Afrikaans and English- Good communication ......apply now!
Blue Mercury is an award winning Insurance Brokerage selling Discovery's premium insurance products.We are looking for a young female with excellent phone etiquette to join our company as a receptionistThis individual should enjoy interacting with people, within a high paced environment. They should also have the capacity to handle a spectrum of personalities, and remain calm in any situation.A good demeanor, friendly personality as well as pride in appearance is a must.Candidate would be requi…...apply now!
A wonderful opportunity has presented itself within a leading financial group for an Inbound Call Centre Agent. The candidate will be required to provide world class service ... electronically and complete relevant applications forms Identify and escalate priority issues Follow up customer calls where necessary Document all information according to standard operating ......apply now!