Director, including managing calendars, emails, and phone calls.
Director, including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments
Director, including managing calendars, emails, and phone calls. Arrange and coordinate meetings, appointments
answering incoming calls as and when required Keep in contact with the office via mobile phone in case anything general office duties as needed, such as answering phones, scheduling appointments, and maintaining files able to work after hours as and when required Be on call 24 hours a day and available on short notice General valid South African driver's license PDP A mobile phone Clean driving record (no fines and clean accident
answering incoming calls as and when required Keep in contact with the office via mobile phone in case anything general office duties as needed, such as answering phones, scheduling appointments, and maintaining files able to work after hours as and when required Be on call 24 hours a day and available on short notice General valid South African driver's license PDP A mobile phone Clean driving record (no fines and clean accident
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in
administrative procedures and report writing A mobile phone is a necessity Effective business telephone etiquette
administrative procedures and report writing A mobile phone is a necessity Effective business telephone etiquette
Identifying needs and establishing customer profiles Log calls according to standards Complete new business and
Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual