Contact Center,vodaworld Jobs in South Africa
- Exl (5)
- Careerbox (2)
- Levelup Ltd (2)
- Old Mutual Personal Financial Advice (2)
- Traq Software Solutions (2)
- Za Recruitment (2)
- Epl Contact Centre (1)
- Intellibpo (1)
- Networkers International Sa (1)
- Pro Talent (1)
Manager- Cloud Contact Center Technology Operation
Exl
Cape Town Region
ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn d
share this job on whatsappService Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R40 000.00 our team at Intellibpo. As a leader in our contact center operations, you will play a vital role in driving Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to service level agreements improvement, innovation and best practices within the contact center environment. Provide leadership and mentorship management and operations leadership within a contact center environment. Strong analytical skills with and performance management. Proficiency in contact center technologies and workforce management tools
Real Time Specialist Newlands
CareerboxNewlands
to optimize the performance of the clients Contact Centers. • Monitor real time adherence to scheduling address areas of concern as they occur. • Manage contact center shrinkage and develop reports for adherence Administration of user/group roles to optimize contact center performance. • Maintain running report of attendance 3 years of Workforce experience in a large Contact Center Environment
Data Analyst Newlands
CareerboxNewlands
that offer insight into the performance of the Contact Center. • Write SQL queries and procedures to pull usage • Analyze customer touchpoints with the Contact Center • Identify trends and patterns in the customer behaviors • Make data backed recommendations on Contact Center programs • Manage cross-platform reporting
Executives- Insurance
ExlCape Town Region
frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing Receive inbound calls from policyholders in a contact center environment. Process billing transactions on frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
Executive Insurance Cape Town
ExlCape Town Region
frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing Receive inbound calls from policyholders in a contact center environment. Process billing transactions on frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
Customer Service Representative Cape Town
ExlCape Town Region
frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing Receive inbound calls from policyholders in a contact center environment. Process billing transactions on frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
Us Customer Service Representatives
ExlCape Town Region
frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing Receive inbound calls from policyholders in a contact center environment. Process billing transactions on frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing Receive inbound calls from policyholders in a contact center environment. Process billing transactions on
Senior Quality Assurance Analyst - Us Hours
Randburg
Analyst assesses the quality of performance of contact center staff, monitors communications, and recommends
• Contact Center Quality Assurance: Assess the quality of performance of contact center staff who
Sales Agent
Cape Town City Centre
R6500 Monthly />
- Minimum of 6 12 months of contact center sales experience OR
- Minimum of 6 12
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