monitoring of procedures and records relating to the Centre’s fabric, mechanical and electrical maintenance maintenance. The maintenance and implementation of the Centre’s ‘Planned Preventative Maintenance’ schedule. To of Centre Operations Assumes responsibility for the effective operations management of the Centre and Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security efficient and cost effective administration of Centre operations Responsible for ensuring professional
Customer Service Agents to join our team of Call Centre Customer Service Representatives to build a positive people-orientated business that provides outsourced contact centre solutions and specialises in customer life Required Experience: 1 Year international call centre experience Exceptional telephone manner, customer maintain the quality of service provided by the call centre. Using listening skills to understand the needs to resolve their issues. Joining a team of Call Centre Customer Service Representatives and building a
monitoring of procedures and records relating to the Centre’s fabric, mechanical and electrical maintenance maintenance. The maintenance and implementation of the Centre’s ‘Planned Preventative Maintenance’ schedule. To of Centre Operations Assumes responsibility for the effective operations management of the Centre and Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security efficient and cost effective administration of Centre operations Responsible for ensuring professional
the planning, development, and implementation of Centre Operations
collaboration with the Finance Shared Services Centre. You will be responsible for the effective day-to-day Accountants Indirect Reports: Finance Shared Services Centre, Accounting Teams at Business Units Duties (not suitable roles / positions.We also invite you to contact us to discuss your next career move in finance
distribution centre 12. Move, pack and maintain stock 13. Receive stock into a distribution centre 14. Count stock-take 15. Dispatch stock from a distribution centre
Field Services Position reports to Manager: Service Centre M5 Span of Control 0 Core Description Provide a Recognising, documenting and alerting the Call Centre Supervisor of trends in customer calls. Escalations timeous submission of such reports to the Call Centre Supervisor. Ensuring that any Company assets utilized relating to Computer Hardware Knowledge of Call Centre Procedures Problem solving Core Behavioural Competencies
set by management. Roll-out of new information centres Staff management including Area Sales Manager, Effective Management of Information Centres: Roll out new information centres in the areas prescribed by Management of the Legal department Branding of information centres with the help of the marketing department. You agents that will be stationed at the information centres. In accordance with Human Resources policies and and guidelines. Monitoring that Info Centres have all the required tools to meet the sales objectives
in short- or long-term insurance Previous call centre or customer service experience is preferable
health-related terminology is preferable Previous call centre or customer service experience is preferable