driven
EDUCATION
cannot be concluded on first contact.
and Anit-Corruption team to ensure that the department’s primary objectives of promptly and thoroughly investigate claims received from all sources, contacting, and interviewing relevant persons whilst gathering Compiling monthly and quarterly reports for the department. Give presentations and conduct media interviews projects within the department. OUTPUT 3: MANAGEMENT OF THE ANTI-CORRUPTION DEPARTMENT Annual review of terminology Detailed knowledge of Public Finance and Supply chain management advantageous Detailed knowledge
services of Retention consultant in the Retention department based at Tracker Head Office in Johannesburg of ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests received within the Customer Service Department are handled efficiently and in line with service & FAIS full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be
services of Retention consultant in the Retention department based at Tracker Head Office in Johannesburg of ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests received within the Customer Service Department are handled efficiently and in line with service & FAIS full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be
Analyst assesses the quality of performance of contact center staff, monitors communications, and recommends manner.
• Contact Center Quality Assurance: Assess the quality of performance of contact center staff identify trends and areas for improvement. Prepare detailed reports and presentations on quality performance special projects assigned by the leaders of the department and meet the established deadline
availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support
deadlines/work under pressure.
Communicate effectively with vendors and internal departments to resolve invoice and payment issues. Assist Suite (especially Excel). Excellent attention to detail and organizational skills. Strong analytical and
functions of the finance department. The ideal candidate will have strong attention to detail, excellent organizational Focused and performance driven Highly attentive to detail Deadline orientated Excellent analytical and problem-solving problem-solving skills Strong attention to detail and organizational skills Effective communication and