Customer Service Agents%28monday To Friday%29 Jobs in Cape Town

Customer Service Agent

Cape Town City Centre

R9000 Monthly

Job Description
We are looking for customer-focused and results-orientated individuals, with sound interpersonal skills, to deliver exceptional service to customers across multiple channels.

Key range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers

Liaising ng with internal/ external parties to resolve customer queries

Escalate any queries or complaints manner

Provide accurate information to customers

Requirements

Experience

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Customer Service Agent Cape Town

Careerbox

Vredendal North

identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary

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Spanish Speaking Customer Service Agent Market Related

Careerbox

Vredendal North

identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary

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Customer Service Manager NEW

Cape Town City Centre

exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion

Job Description:

As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:

Drive and execute the customer experience strategy of the business

Work consistent, and exceptional customer experience.

Develop and implement a customer experience strategy

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French Service Agent (european)

Believe Resourcing Pty Ltd

Cape Town City Centre

them to provide excellent customer service to their French-speaking customers. As the global leading online 20Mbps Fibre-Line Responsibilities Moderate all customer reviews and respond to email queries in French response and service levels Follows company policies and processes in order to process customer requests Uses customer service tools in order to provide an accurate response and an exceptional customer experience experience Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional

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Service Agent Cpt - Cbd

Believe Resourcing Pty Ltd

Cape Town City Centre

them to provide excellent customer service to their French-speaking customers. As the global leading online 20Mbps Fibre-Line Responsibilities Moderate all customer reviews and respond to email queries in French response and service levels Follows company policies and processes in order to process customer requests Uses customer service tools in order to provide an accurate response and an exceptional customer experience experience Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional

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