the effectiveness of training by making sure that skills are utilised and applied · Coach staff on operational Stores and Distribution know-how 2. Customer service skills Sage Evolution (in progress) ATT/AMS systems and Operations know-how preferable Skills : 1. Coach & Mentor skills 2. Inspire and Motivate 3. Problem and Attention to detail 5. Relationship building skills 6. Outstanding communication style 7. Ability to ever-changing environment 8. Time management skills 9. Organizational Skills 10. Researching ability Attitude /