41,000 Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa basic to complex processes from our eight delivery centers across South Africa, employing 4000 people. Why months experience in customer service role (Contact center) Qualifications Additional Information
41,000 Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa basic to complex processes from our eight delivery centers across South Africa, employing 4000 people. Why months experience in customer service role (Contact center) Qualifications Qualifications and Accreditations
Our client has an opportunity available for an Inbound Sales Consultant. Considering relocating back to (Essential) Experience in cold calling (Advantageous) KPAs: Make calls by telephone to customers to offer
in the agricultural industry is looking for a Inbound Planner to join their dynamic team in Coega. Description
41,000 Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa basic to complex processes from our eight delivery centers across South Africa, employing 4000 people. Why months sales/customer service experience as a call center agent Key responsibilities: Follow clear instructions Matric/Grade 12 Additional Information International call center experience advantageous Additional information
41,000 Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa basic to complex processes from our eight delivery centers across South Africa, employing 4000 people. Why months sales/customer service experience as a call center agent Competencies & Skills Required Essential
Previous coaching/training experience at a contact center is advantageous Clear disciplinary Record Matric
41,000 Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa basic to complex processes from our eight delivery centers across South Africa, employing 4000 people. Why with a first class service experience in a contact center environment. Key responsibilities: Customer Service ensure customer satisfaction. Performance Handling calls from customers accurately while maintaining first Work To work effectively as part of the contact center team. To maintain and enhance effective working
Identifying deviations from predetermined payment plans. Calling and emailing defaulters to restate their dues.
the performance of our call centre. The QA will monitor inbound and outbound call and emails responses assist in developing, creating and implementing call center quality processes and procedures; as well as Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides facilitates call calibration sessions for call center staff. Provides feedback to call center team leaders