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Examination Assessment Officer’ NEW
Catch
Midrand
Qualification: Minimum of a Higher Certificate (NQF Level 5). National Diploma (NQF Level 6) or above advantageous. Experience: Minimum of 2 years work experience in administration. Experience within a tertiary environment preferable. Duties and Responsibilities: Managing and Tracking Assessment Pri
share this job on whatsappService Desk Analyst
Core GroupSandton
will be beneficial. Experience on working with ticketing systems MacOS Support Essentials ITIL Foundation Level Agreements (SLAs). Respond timeously to all tickets logged. Proactively identify and address issues ownership of all assigned tickets. Ensure tickets are correctly classified. Ensure ticket priorities are correctly Action all tickets professionally and in a timely manner until fully resolved. Ensure all tickets statuses stakeholders for all tickets placed on hold. Work as a team ensuring all tickets are actioned accordingly
Support Coordinator Johannesburg
People DimensionJohannesburg
R15 000 - R18 000 CTC pm Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job the support desk person is prioritizing service tickets and manage them through to completion of the ticket. Provide continuous status good working relationship with them. Make sure tickets are closed within SLA. Maintain Maintenance schedules customer queries. Follow up and review completed tickets. Minimum Requirements: Minimum 6 years' experience
Sales Manager
Johannesburg
Certification
- Regulatory Examination Level 5: Representatives
- Regulatory Examination Level 1: Key Individuals
Broker Consultant
Johannesburg
- Regulatory Examination Level 1: Representatives
- Regulatory Examination Level 1: Key Individual
Customer Service Engineer I
Johannesburg
Negotiable breached by resolving tickets timeously.
Ensure that tickets are acknowledged before they breach the ticket acknowledgement SLA of call management assessments individually, based on ticket management quality.
Support Engineer - Cape Town / Johannesburg
Johannesburg
Market related products
Support Engineer Jhb - Northern Suburbs
Select OneNorth Johannesburg
products Create meaningful knowledge base articles on ticket resolution to enable helpdesk and others to quickly Directly participate in the support queue for tickets and/or be an escalation point for peers working Ensure resolution and RCA's of all assigned support tickets in accordance with customer SLAs Administer and management and ability to troubleshoot internal IT tickets Demonstrate general IT experience from networking pro-active support and triage. Ability to take a problem ticket, investigate, replicate, resolve or define well
Business Operations Consultant: Fica
Johannesburg
Negotiable environment.
Business Operations Consultant Johannesburg
TalentcruSouth Africa
in banking environment. 1-2 years' experience in ticket management. Experience in FICA will be advantageous Problem solving skills. Project administration. Ticket management. Proactive and driven.
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