Customer service for a UK call centre based in Cape Town YOU MUST SPEAK FLUENT ENGLISH NO ACCENT NO SLANG WELL DRESSED Responsibility: 12 MONTHS CUSTOMER SERVICE EXPERIENCE MATRIC ITC CLEAR CRIMINAL RECORD CLEAR MUST BE ABLE TO WORK SHIFTS MUST SPEAK FLUENT ENGLISH SALARY: R6250, shift allowance R650, Weekend bonus R700, Primary care and Provident fund, 20% monthly performance bonus....apply now!
Call Centre Operator - Inbound
R7000 p.m....apply now!
Call Centre OperatorR7000 per month including great incentives Century CityYoung and vibrant candidate required for this positionRequirements:Must be well spoken Must have Matric Call Centre experience essential Stable work recordTarget orientated Must be computer literate Apply directly Online; Fax CV to 08(6)485-8052....apply now!
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MANGO 5 CAPE TOWN BRANCH is now recruiting excellent Call Centre Agents to perform Outbound Lead Generation for one of our top Australian campaigns'....apply now!
They are looking for Call Centre Agents for two of your campaigns Prequalifying a lead before it goes to an outbound call centre where the actual sale will be made Your main responsibility would be to book appointments for Brokers Requirements Call Centre Experience Matric or equivalent Clear Criminal Record Computer literate...apply now!
In this position you will be required to:
1. Implement operations in line with the regional operational procedures and direct the execution of operating policies to support overall business and company policies and objectives.
2. Establish performance goals, allocate resources and assess the policies of senior management to ensure that client SLA’s and contractual agreements are met.
3. Establish, build and maintain successful working relationships with clients and manage their escalations and complaints.
4. Ensure sustained and profitable growth throughout the contractual lifecycle and establish and manage an operational budget.
5. Effectively manage a team of Operations Specialists, their resources, development and overall performance.
6. Produce and distribute reports to relevant stakeholders highlighting key metrics to support decision making....apply now!
Location NSuburbs of CAPE TOWN Salary R10 500 Comm Benefits Start Date 2 October 2017 DYNAMIC SALES CONSULTANTS REQUIRED FOR OUTBOUND CALL CENTRE....apply now!