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Insurance Telesales Quality Assurance Analyst x2 (Sunninghill)

 Career CircuitSandton, Gauteng

Quality Assurance is applied in an independent, objective and neutral manner which reduces risks and ensures overall compliance to legislative requirements....


Team Leader Call Centre Johannesburg

 Quantum Recruitment Pty LtdJohannesburg, Gauteng

Compile daily call centre reports. Actively participate in performance appraisals for call centre agents....


Card Logistics Controller

 African BankJohannesburg, Gauteng

Call center processes for inbound and outbound etc). To analyse and resolve queries escalated by call centre and branches in respect of card origination and...


Claims Consultant

 KabatechJohannesburg, Gauteng

Quality of calls with clients determined during continuous call assurance audits by relevant superiors in accordance with pre-agreed standards....


Supervisor: TPSD

 VodafoneJohannesburg, Gauteng

Quality Assurance - SOLVE. Maintain call centre documentation relating to performance; Direct reports include the TPSD call centre staff....


Learning and Development Specialist

 Sheldon RecruitmentJohannesburg, Gauteng

Perform defined training needs analysis for assigned business units or workgroups (sales, GTS and ground ops, call centre, CFS), focusing on defined factors...


Risk Advisory — Tip-Offs Anonymous — Junior Consultant

 DeloitteJohannesburg, Gauteng

Call centre solution selling experience (preferably). Focus on quality. Technology Assurance & Advisory. Accuracy and quality of work....


Team Leader Branch - Johannesburg

 Standard BankBoksburg, Gauteng

Ensures in conjunction with Regional Quality Assurance team that finding sheets from Risk Assurance and Internal Audit has been responded to and irregularities...


Insolvency Marketing Officer ( CRR - Home Loans Asset Management )

 Standard BankJohannesburg, Gauteng

Quality Assurance – Meet Quality Assurance Target of 99%. Queries and Calls – Proper Management of Telephone calls and systems and to ensure queries are...


Team Leader Tellers - King Williams Town Branch

 Standard BankEastgate, Gauteng

Re-cycling of good quality notes. Voucher flow to IPS and IPC(Integrated Processing Centre). Supervises teller’s productivity, service standards, quality and...


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