Cape Town, ZA Full-Time Job Title: Inbound Call Center Director Job Type: Full-time, Permanent Location: Overview: We are seeking a dynamic and experienced Inbound Call Center Director to lead our team and drive excellence oversee all aspects of inbound call center operations, manage overflow calls effectively, and provide If you have a proven track record of success in call center leadership, a passion for delivering exceptional Provide strategic leadership and direction for the inbound call center team, setting clear objectives, performance
Cape Town, ZA Full-Time Job Title: Inbound Call Center Agent Job Type: Full-time, Permanent Location: dynamic and customer-focused Inbound Call Center Agent to assist with calls for various campaigns. As a a vital member of our call center operations, you will handle inbound calls from different campaigns campaigns, and may also engage in outbound calling activities as needed. If you are customer-focused, detail-oriented pre-employment test. Key Responsibilities: Handle inbound overflow call volume across multiple client campaigns
Cape Town, ZA Full-Time Job Title: Inbound Call Center Supervisor Job Type: Full-time, Permanent Location: Overview: We are seeking a dynamic and experienced Inbound Call Center Supervisor to join our team and oversee member of our call center leadership, you will play a crucial role in managing inbound call volume, coordinating address overflow, and providing support for outbound calling activities as needed. If you have proven leadership Responsibilities: Supervise and lead a team of inbound call center agents, providing guidance, coaching
Cape Town, ZA Full-Time Job Title: Inbound Call Center Manager Job Type: Full-time, Permanent Location: are seeking a highly skilled and experienced Inbound Call Center Manager to join our team and oversee leader, you will play a pivotal role in managing inbound call center activities, coordinating with supervisors outbound calling initiatives as needed. If you have a proven track record of success in call center management Responsibilities: Supervise and lead a team of inbound call center agents, providing guidance, coaching
looking for a highly talented Distribution Centre Manager: Inbound to join our team in Cape Town Richmond warehousing function in the Inbound area. Operate an efficient Distribution Centre by identifying, implementing daily, weekly and monthly planning is done for all Inbound operations including but not limited to, resource Manage customer liaison process and ensure that Inbound queries are resolved timeously and exception trends
the company Must be fluent in English Language Call centre based in Green Point Salary between R apply below
Description To contribute to the performance of the Call Centre through accurate order taking and monitoring the field of sales administration, executions or call centers Other Requirements Pressurised environment
policyholders by reading from an approved script, Utilise a call center dialer to manage lead follow-up Strive to policyholder information Requirements 2 years Call Centre experience, and/or 2 years Insurance sales /
international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements • Continuously campaign Requirements • Matric • 1-2 years contact Centre Team Leader experience Competencies • Strong ability
Call Centre Agents for a upmarket UK client Permanent position 1 year call centre experience (non-negotiable)