Our client is seeking call centre agents who live in Cape Town with the following languages: Oromo Luganda
Implement IKSDC project activities and complete administrative and logistical functions to ensure that the project is properly administered. Engagement with communities Organisation and maintenance of the distributed National Indigenous Knowledge Managements System (NIKMAS) Provide training in suppo
Calling All Sales Go-Getters: Fuel Your Future in SolarAre you passionate about the environment and driven
changing environment. Experience across Contact Centre technology platforms Experience with digital tools management and development practices Call centre environments Call Centre Technology Alternate work methods NCR circulars and guidelines HR procedures Call centre environments in collection Payment platforms
in a call centre environment. Short term insurance industry knowledge. Knowledge of Call Centre functions
company-wide application of risk management at Sanlam; 2) ensuring that the principles and requirements
engage professionally with distressed debtors. 2 Call Centre experience, Inbound and or Outbound . Debt Collections
Administrator at their branch based in Tyger Valley Centre.
Responsibilities:
have previously worked for an aftermarket service centre such as BOSCH, e-Car, Car Service City, Car Care
customer service, the engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers. Identify trends by monitoring and analysing incoming calls, problems and support Use the required dashboards forthcoming attractions. Escalation and management of calls to agreed SLA’s Avoid requests from breaching target JOB SPECIFIC REQUIREMENTS Resolve as much calls on first call resolution Perform daily health checks in