Standard Bank Call Centre Inbound Jobs in Midrand, Gauteng
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Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and team performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
share this job on whatsappSap Fico Consultant Midrand
IsanqaSouth Africa
Transaction Types to Posting Rules, Assigning of Bank Accounts to Transaction Types Working understanding Customer master data Working understanding of inbound and outbound interfaces and batch jobs that are
Credit Supervisor Midrand
Placements 4 AllMidrand
Ensure Credit Facilitators make the relevant phone calls needed in line with their regions aging and debt must be adhered to when releasing orders. Banks Ensure all banks including Pay At and Post Office are uploaded uploaded every day of the week. Bank files must always be up to date (procedures, passwords, clear notes download all the different banks) Take ownership and liaise directly with the Banks, Pay At immediately if if there are any queries with the uploads of the banks, messages, deposits not reflecting or any queries
Technical Administrator
Midrand
Monthly
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
Operations Controller
Midrand
similar role. You should have sound knowledge of inbound and outbound distribution procedures and as well
Technical Administrator Midrand
Ultra Personnel : Pharmaceutical, Insurance, EngineeringMidrand
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
Technical Administrator
Ultra Personnel : Pharmaceutical, Insurance, EngineeringMidrand
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
Operations Specialist Midrand
TalentcruSouth Africa
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix Digital platforms as well as call centres and CEO's Office. Identify top service call drivers and draft suggested on boarding initiatives with customer contact centres Identify potential service improvement tools and
Digital Operations Specialist
Midrand
Negotiable ng a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix platforms as well as call centres and CEO’s Office.
Service Operation Controller
Midrand
Report to SDS Leader
o GR Management – All inbound shipments must be processed within KPI
o EDI
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