all non-hardware related incidents recorded in Ticket Management System. Monitoring and delivering Service
style="text-align:center">Customer Service Agents
Based
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These individuals sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's
We're looking for a mature and confident individual, who is able to hold their own, to join a prominent South African Car Rental Company at their Sandton Branch. You'll be responsible for managing rental bookings, overseeing confirmations, handling agreements, facilitating vehicle handovers
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These individuals sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's
of Position:
The Customer Service Agent is responsible to effectively assist customers with
Ubuntu Markets is a premium broker dedicated to helping our clients increase their wealth. Our business model focuses on helping our clients grow their wealth. We have a strong sense of community and a passion for financial wealth, lead by creating Ubuntu Invest as the best brokerage possible. To co
Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt client/ system. Ensure adherence to standard of ticket handling by the team members. - Update clients standard of ticket resolution by the team members - NOC Engineers - minimum of 10 tickets closed daily daily. NOC Administrators min. 20 tickets closed daily Resolve and manage Customer escalations - Within Customer motivated, competent, and performance driven NOC agents and NOC Administrators. - Facilitate on the job
Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt client/ system. Ensure adherence to standard of ticket handling by the team members. - Update clients standard of ticket resolution by the team members - NOC Engineers - minimum of 10 tickets closed daily daily. NOC Administrators min. 20 tickets closed daily Resolve and manage Customer escalations - Within Customer motivated, competent, and performance driven NOC agents and NOC Administrators. - Facilitate on the job
tasks and tickets as required Action and resolve CIM (Critical Incident Management) tickets as required Management) tickets Raise and lead tasks PM (Problem Management) tickets as identified Handling Tickets and Tasks the organisational Agile Working Model Performing ticket duty services as and when required in-line with