IT systems. Technical and Support Documentation Assist to update technical and support documentation through of the overall Application Lifecycle Management Assist with business SOP updates relevant IT systems implementation learning content design, development, and delivery. Assists with maintaining user competence through delivery and providing assistance within routine enquiries and escalation where needed. Assist with hyper care operation, and Change Control, Level 2 skills to assist in Service level management, Learning delivery
improvement areas Mentor and train the development team Assist with peer and code reviews Collaboration with developers
Position Available: immediately Basic Duties: Break-assist onsite & desktop support Hardware & software
companies offerings, on time and within budget Assist with Technical Presales, Planning, Implementation
Investigating issues and requests received from Clients. Assisting with data manipulation, database changes, and
technologies Identification of areas of improvement Assist with peer review and code reviews Collaboration
Investigating issues and requests received from Clients. Assisting with data manipulation, database changes and database
users, troubleshooting system-related issues, and assisting with user adoption. Full and complete management interpret client contracts. Loading of contracts. Assisting sales reps with contracts/settlements/ any queries
project budgets, ensuring efficient use of resources. Assist other teams directly with SQL requirements / and
on WMS configurations and stock reconciliations Assist all departments and other onsite business partners