Requirement Bachelor's degree in business administration, management, or a related field. Master's degree is a plus. 8 years’ experience in a multi-national company at management Level. 12 years’ experience in customer service Must have proven experience with Logistics industry Strong understa
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work env
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work envi
Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation
Subscribers • Customer Services Representatives • Call Centre Managers • Call Centre Supervisors • Affiliated departments departments • Call Centre staff Outputs • Effective management of staff • Plan resources • Coach and evaluate staff • Manage Call Centre evaluations • Provide updated feedback to managers and staff • Effectively
remarkable opportunity for a Call Centre Manager. About the Role: As a Call Centre Manager, you will play a pivotal
customer Requirements• Matric• Certified Call Centre Manager or equivalent qualification, a distinct advantage• advantage• 2-4 years’ experience in a BPO Call Centre Management position • Knowledge of and experience
applicable experience (years): 3 years in Call Centre Management / Supervision Required nature of experience: Labour legislation Desired Skills: Call Centre Supervisor Team Management Company policies Customer Relations
customer Requirements • Matric • Certified Call Centre Manager or equivalent qualification, a distinct advantage advantage • 2-4 years’ experience in a BPO Call Centre Management position • Knowledge of and experience
qualification in Customer Service Management or Call Centre Management or related field. Experience in a call