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Team Leader Call Centre Cape Town
Datafin It Recruitment
Cape Town Region
target. Applicants will require a suitable Degree or equivalent work experience with at 5 years in a Senior/Team Lead IT role (preferably in the Contact Service centre industry. You must also possess MCSE, CCNA & Conduct training on IT programmes and processes. REQUIREMENTS: Qualifications – Degree in a relevant discipline relevant work experience. MCSE, CCNA certificate and ITIL qualification required. Experience/Skills – 5 Years of experience in a Senior/Team Lead IT role (preferably in the Contact Service centre industry:
share this job on whatsappCentre Administrator Pinelands
Metacom LtdPinelands
We require candidates that play a crucial role in providing technical assistance and support to our clients weekly on clients feedback of services Minimum requirements: Senior Certificate or equivalent. Proficient etc.). CCNA is advantageous. A minimum 1 years' experience in an Internet Service Provider support center involves shift work. Key Knowledge Technical experience Proficient in office packages Social responsibility have the ability to create the ultimate customer experience by delivering optimal customer service. Able
Bpo Process Trainer - Sales, Customer Service (24/7 Contact Centre)
Igt SolutionsCape Town Region
next-gen customer experience (CX) company, defining and delivering transformative experiences for the global global brands' expectations • The position is WFO - requires office presence. Fluency in English is mandatory handling skills Experience in process/soft skills/up-skilling training Min. 2-3 years of experience in hands-on hands-on Training delivery - direct experience in BPO environments is a strong advantage Competitive salary
Software Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is exceptional customer service skills and practical experience in configuring and supporting CRM systems. DUTIES: updates to customers. Escalation to 2nd tier where required according to escalation guidelines. Perform basic and having the ability to gather the necessary requirements to provide to other departments that meet the creation of support documentation. REQUIREMENTS: Minimum 2 years' experience providing end user support to
Network Engineer
Cape Town City Centre
Market related connectivity issues and ensuring a seamless network experience
- Matric
- Degree or Diploma in IT / written
- Minimum 3 5 years network experience in a BPO / call centre with a multivendor environment
- Minimum of Cisco CCNA or equivalent certification or experience working on Cisco equipment (advantageous)
- Extensive networks, DHCP, DNS, VLAN and VRF
- Strong experience with network security principles and approaches
Operations Change & Delivery Manager
HuntswoodCape Town City Centre
mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Manager projects and mobilising resource into the contact centre. Confident to engage fully in change meetings and change or mobilisation required within agree timelines and to specific requirements. Being the primary point actions, risks, issues, and escalations. This role requires a high level of attention to detail and change end management of Operational Change ensuring required standards are met to deliver high quality outcomes
Desktop Engineer Montague Gardens
DatacentrixCape Town City Centre
Engineer with end-user and telepresence support experience. You must have your own transport and Drivers infrastructure environments ensuring careful and optimal call management and efficiencies to various users. Must immediately. Critical Requirements - Skills, Experience and Qualifications Matric A or N / MCSE (essential) (essential) 3 years' experience delivering End User Computing Support Services in a customer environment AD AD and GPO Experience (Creating Users and Managing AD) Proficient at PC Builds and endpoint installations
Desktop Engineer
DatacentrixCape Town City Centre
Engineer with end-user and telepresence support experience. You must have your own transport and Drivers infrastructure environments ensuring careful and optimal call management and efficiencies to various users. Must immediately. Critical Requirements - Skills, Experience and Qualifications Matric A or N / MCSE (essential) (essential) 3 years' experience delivering End User Computing Support Services in a customer environment AD AD and GPO Experience (Creating Users and Managing AD) Proficient at PC Builds and endpoint installations
Logistics Coordinator Cape Town NEW
Higher Intelligence - JohannesburgCape Town City Centre
client sites. Requirements Matric Experience in coordination of site logistics Strong experience on Excel visit our website www.higherintelligence.co.za or Call us on 011 442 0633 and quote this advert. Please
End User Support
Cape Town City Centre
CA and SRS system
Qualifications
- Grade 12/Matric
Experience
- 2 – 3 Years experience in an IT Service Desk environment
- Background Management
- Call Center Support experience will be advantageous
- Sound knowledge and experience of ITIL
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