Call Centre Agent (JB1581)Century CityR5000 R6000 per monthThe Administrative Support Call Agent will
has an opportunity available for a Contact Centre Real Time Data Analyst. Requirements: Degree in BSc Data Management or equivalent. 1 years in a real time data analytics, reporting, BI and systems orientated orientated or equivalent role, delivering real time data, insights, reports, and inputs to an operational skills – essential. Experience in a retail, contact centre or IT environment – essential. Responsibilities: opportunities for continuous improvement in the real time data function and related processes, to ensure ongoing
inbound service, sales and/or retentions Contact Centre Leadership People management Stakeholder management Mathematics Preferred Tertiary qualification in Contact Centre Management or similar Continuous Improvement E
similar position, with at least 4 years experience in part sales and management Strong leaderships skills,
Want to be a part of our team? NTT is a leading global IT solutions and services organisation that brings belong and their contribution matters. The Data Centre Engineer (L2) is responsible for providing a managed resolving of technical incidents and problems, the Data Centre Engineer (L2) is able to restore service to clients operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA - Updates tickets when they occur, and logs all such incidents in a timely manner - Captures all required and relevant information
belong and their contribution matters. Want to be a part of our team? NTT is a leading global IT solutions belong and their contribution matters. The Data Centre Engineer (L2) is responsible for providing a managed resolving of technical incidents and problems, the Data Centre Engineer (L2) is able to restore service to clients operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets when they occur, and logs all such incidents in a timely manner Captures all required and relevant information
for their financial transactions. Job Type: Full-time l Remote Requirements Bachelors degree in Computer same functional area. Responsibilities Perform real-time alert monitoring across our cloud Infrastructure complex, multithreaded investigations to resolution Timely support for all Identity and Access Management
embedding of the Information Security Assessment Centre. They will provide information security risk management confident communicator ensuring adequate quality and timely deliverables. Ability to work professionally and required to disclose their vaccination status as part of the recruitment process. Please refer to the
Certificate Preferred• Tertiary qualification in Contact Centre Management or similar• Continuous Improvement E Minimum 3 years transactional quality / contact centre operational management experience• Computer literacy level - particularly MS ExcelPreferred• Contact Centre Leadership experience• People management experience• report presentation capability• Knowledge of contact centre technology • Knowledge of industry best practice•
Lead IT role (preferably in the Contact Service centre industry. You must also possess MCSE, CCNA & resolve IT related issues and provide answers in a timely manner through the effective implementation of Team and all other levels within the business. In times of IT downtime, persistent, regular updates to all (preferably in the Contact Service centre industry: in-house centre within Airline industry or international Exchange 2003, Soft Grid 4.1 or later, System Centre configuration manager (SCCM). Advanced knowledge