role of Call Centre Manager. The ideal candidate should have prior managerial experience in a call center well as define user guidelines. Manage and improve centre performance through performance monitoring, problem expectations. Summarize, collect, and analyze call centre trends and data for regular performance reports Degree 2 years of managerial experience in a call centre Customer service experience preferred. Motivated
URGENT: Language Consultant in Cape Town A BPO Call Centre is currently seeking bright and vibrant candidates
to employ a suitably degreed Technical Trainer to call on our Western Cape stockists. This is a half day
Business development, legal and compliance, contact centre ü Work collaboratively with other Team Leaders
product and technical training to new starters as part of the on-boarding experience into the business and facilitation Strong planning, organizing and time management skills High proficiency in verbal &
year, and job roles will become live at different times in different locations. By applying you will be