Activate non-paying accounts Recover bad debts Follow up on bad debt accounts for repayment / arrangements Daily follow up on Promise to Pays / Broken PTPS / unpaid debit orders Set up debit orders Daily follow up on unpaid debit orders Handle statement requests from clients Handle settlement reques
Financial Services Industry is seeking a Recoveries Agent to join their dynamic team Responsible to activate
Activate non-paying accounts Recover bad debts Follow up on bad debt accounts for repayment / arrangements Daily follow up on Promise to Pays / Broken PTPS / unpaid debit orders Set up debit orders Daily follow up on unpaid debit orders Handle statement requests from clients Handle settlement reques
Financial Services Industry is seeking a Recoveries Agent to join their dynamic team Responsible to activate
Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and objectives evaluation. Reports on agent, workforce, and quality performance Managing the agents and workforce requirements requirements Training agents where required. Setting process and quality standards Evaluating service delivery
transactions, and addressing various student and agent inquiries. The role also involves supervising the transactions and records, addressing student and agent inquiries, maintaining office and facilities, supervising maintenance decisions, and initial handling of agent concerns. Complex student issues, major financial significant operational changes, and escalated agent or student conflicts. Regular interaction with the Frequent communication with students, recruitment agents, accommodation providers, service vendors, and
transactions, and addressing various student and agent inquiries. The role also involves supervising the transactions and records, addressing student and agent inquiries, maintaining office and facilities, supervising maintenance decisions, and initial handling of agent concerns. Complex student issues, major financial significant operational changes, and escalated agent or student conflicts. Regular interaction with the Frequent communication with students, recruitment agents, accommodation providers, service vendors, and
/>- Sign up a minimum of 5 active lead referral agents
- Complete weekly reports that reflect leads
insurance either as a broker agent or tied agent
- Call center agents not preferred unless they have
Administrator.
Administrator.