Authoring
Authoring.
be responsible for installing, maintaining and managing its ISP server/cloud services including web, mail stored, and recycled. Support knowledge (Create, change, and delete user accounts per request, Hardware
Manage team of four (4) Operations Co-Ordinators,
SLA Contract and Account Management:
1 overall performance in SLA contract and account management, identifying areas for improvement.
3.Streamline data and insights, and align efforts for cost management.
5.Handle contract escalations, communicate stakeholders, and ensure timely resolution.
6.Manage contract cancellations, process requests, and comply with contractual obligations.
7. Project Management: Plan, implement, and schedule installation projects
main purpose of this position would be to provide Managed and Support services to our clients and maintain service performance. Manage client environments utilising a central management system. Remote engineering in a timely manner. Assist in the support and management of internal IT systems. Assist with remote support windows using automated and centrally managed tools Experience in management and administration of anti-malware environments would be an advantage. Experience in management and administration of web security filtering
out by our flexible working culture and flat management structure. Being a part of BBD means working Excellent tech Support including maintaining, managing, and repairing IT systems. Has excellent verbal
Active Directory, Exchange Server, and Office 365. Manage and optimize Microsoft infrastructure to ensure
the vis.gl stack. Experience with web content management tools such works such as WordPress. ATTRIBUTES: