Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: Student Registration correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/ or Head: Academic Operations escalates queries to the Senior Customer Relations Officer where appropriate. Captures details of all student escalates queries to the Senior Customer Relations Officer where quires require further attention. Assists
training and development of Cps security support officers and control room operators is maintained to the gate control systems. 2.1.7 Operate all radio communication systems. 2.1.8 Perform administration duties
Team • Good written and verbal communication • Proficiency in MS Office and Excel Behavioural Competencies
well-presented, well-groomed, and with excellent communication skills.
well-presented, well-groomed, and with excellent communication skills.
in mind and advocate for the user community. Communicate effectively and exercise sound judgement when directed phone calls /Responding to customer email communication Responding to customer social media posts/DM’s/Facebook
Intermediate computer skills
Excellent communication both oral and written
Applying customer