Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further We are thrilled to present a remarkable opportunity for a Call Centre Manager. About the Role: As a Call Centre Manager, you will play a pivotal role in overseein
Matric B Com Business Management or equivalent Contact Centre Certification 6-7 years' experience in a contact / call centre Understand call centre technologies Travel and Tourism industry advantageousCoaching Stable track record managing contact centre of over 150 agents Previous experience dealing
Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing
assurance actions Assist Training Officer and Contact Centre Manager with identifying training needs for the
management of our Inbound Sales & Service Contact Centre. Managing and coaching multi-skilled Contact Centre of the Contact Centre’s operational service strategyLead, develop and motivate Team Managers to encourage experience of Contact Centre ManagementStrong relationship & stakeholder management skills at a Senior
performance according to KPIs in conjunction with Contact Centre Manager on a regular basis Assist in agent career
will need. Matric (Grade 12)3 years contact Centre Sales Management experience. 2 year Nightshift experience
will need. Matric (Grade 12) 3 years contact Centre Sales Management experience. 2 year Nightshift experience
CAREER OPPORTUNITYAn exciting opportunity exists for a Commercial Team Manager to join the Claims Department. This position is based in Centurion. JOB DESCRIPTIONDuties and Responsibilities:• Deliver exceptional client service that exceeds customers’ expectations through proactive, innovative, a
role, in contact centre salesMust be technologically savvyCertificate in supervisory management, ideal