Building campaigns using:
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
subnetting, porting, mapping, routing.
-Excellent customer service and telephone etiquette skills.
-Computer
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending to phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting: Strong customer service and telephone etiquette, with previous experience in a customer care or call centre
seeking a highly focused and analytical customer service agent to join the buzz. Use your maturity and service problems. Ability to provide technical customer service, support and vision to grow the business business Manage large amounts of incoming calls Log service calls received Coordinate technicians Ensure timeous timeous handling of all customer queries Identify correct fault diagnosis Accurately load all information analyzing customer information Work with Call Centre supervisor to ensure proper customer service is
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts accounts (online / card fraud) Provide excellent customer service to cardholders, merchants, internal and timelines for investigation and resolution of customer disputes / cases are met Ensure that all stakeholders timeously Review staff interactions with customers to gauge customer services levels Identify gaps in existing
**Join Our Team as a Customer IT Support Agent/Front Desk Support!**
Are you passionate about about providing exceptional customer service while diving into the dynamic world of IT support? We're talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least Responsibilities:**
Customer Support: Provide friendly and efficient IT support to our customers, addressing records of support tickets, solutions provided, and customer interactions for future reference.
Training
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise: