agreements that underpin the SLAs with the customers of the service. Assist with the production and maintenance
ensure excellent customer service. Responsibilities: Provide technical support and assistance to end-users
ensure excellent customer service. Responsibilities: Provide technical support and assistance to end-users
We are looking for a First Line Support Technician to join our team. The suitable candidate to fill this role will be required to provide technical support services to customer on any of our solutions (VSAT, FTTB, Wireless, SD WAN, LTE, etc). Logging Support Calls on Manage Engine Service Desk (our
We require candidates with a technical background in our support centre to provide online and telephonic service and support to external customers and to assist internal business partners. The successful candidate must be focused and equipped to provide an outstanding customer service experience. Du
Our client is in need of a Service Manager to ensure optimal delivery of services with minimum disruption to customers while maintaining full accountability for customer problems, escalations, performance reporting, trend analysis, root cause analysis, and SLA metrics and management. Identify areas
Reference: BIT003130-AP-1 One of South Africa's Leading integrated IT Solutions Providers is a passionate, skilled, and rapidly expanding partner of choice for many progressive organizations; both in the public and private sector. They are looking for a Solutions Architect with Specific experience i
Provide technical expertise in gathering and analyzing customer requirements, recommending fit-for-purpose solutions, and assisting Sales, Service Delivery, OEM and Partnerships, and other Presales consultants with the development of customer proposals, quotations, and presentations. Providing techn
3rd Line Technical Support Engineer (JB4577) Newlands, Cape Town (Hybrid Role) R40 000 - R45 000 CTC Duration: Permanent Our client, a leading MSP with operations in the UK and South Africa, is looking for a skilled 3rd Line Support Engineer to join their team. This role involves providing comprehen
Our client, a leading player in the Information and Communication Technology (ICT) sector, is seeking a highly skilled and experienced Solutions Architect specializing in Enterprise Networking and Cyber Security. This role is critical in bridging the gap between our client's cutting-edge technologic