DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose of the Job:
DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose of the Job:
consolidate and approve shipments & clearances with agents
order and lead times. Develop stock transfer / collection & delivery plan requirements (i.e. product customer collections & deliveries i.e. reduce relocations. Increase customer collection and delivery generated from relocation and revenue generated from collection and deliveries. Ensure that the relocation matrix compared to relocation costs. Manage the overall collection & delivery gross margin to ensure that the
order and lead times. Develop stock transfer / collection & delivery plan requirements (i.e. product customer collections & deliveries i.e. reduce relocations. Increase customer collection and delivery generated from relocation and revenue generated from collection and deliveries. Ensure that the relocation matrix compared to relocation costs. Manage the overall collection & delivery gross margin to ensure that the
Functional technical expertise. Change management agent. Problem solving. Managing and measuring work. Drive
of fit samples.
Chasing of fit samples. Arranging of courier collection Upon receipt of samples, to measure/spec/picture Arranging of pre shipment/QA samples – courier collection, receipt/checking to ensure that this matches then arranging with our driver for them to be collected. Liaise with buyers and attend to queries. Sit
return, slow moving and obsolete inventory, collections and general activities for dispatch area. Reporting