Our client based in Observatory is seeking a Call Centre Agent to join their team. The ideal candidate needs environment 6 months experience in outbound call centre (Advantageous) Target Driven Positive attitude enquiries delivering customer value at first point of contact Identify and understand customer needs in order
I&O team End-User Support for business IT contact centre for business Support Business with Telephony Operations Ensure effective business alignment by developing and maintaining effective relationships with
REQUIREMENTS: Experience with: Amadeus and live chat Call centre Travel industry Sales Customer service Passion
waiting for the business bank statements Initial contact with clients when they have applied for business applications within SLA Take ownership of your career development by continuously improving skills, knowledge,
waiting for the business bank statements Initial contact with clients when they have applied for business applications within SLA Take ownership of your career development by continuously improving skills, knowledge,
Confirming document possession with customers. Developing reports on aged debt accounts and days sales specific number of collection accounts each month. Contacting debtors to implement repayment schedules and
Confirming document possession with customers. Developing reports on aged debt accounts and days sales specific number of collection accounts each month. Contacting debtors to implement repayment schedules and
experience required Possess strong work ethic Contactable references Clear criminal record DUTIES: Establish
lines Ensure service level agreements are met Develop and implement key metrics and dashboards to aid contribute projects Liaise with insurers on product development as well as audits Liaise with stakeholders to Learning and Growth: Ensure continuous self-development. Share information and knowledge with the team
lines Ensure service level agreements are met Develop and implement key metrics and dashboards to aid contribute projects Liaise with insurers on product development as well as audits Liaise with stakeholders to Learning and Growth: Ensure continuous self-development. Share information and knowledge with the team