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Developer Contact Centre Jobs in South Africa

Jobs 1-10 of 55

Contact Centre Nqf 2 - Learnership For Individuals With Disabilities

Cape Town City Centre

Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)

Our participate in a Contact Centre Learnership.

Dutch Call Centre Agent

Cape Town City Centre  22000 Monthly

KPIs

  • Take ownership and responsibility for personal development, learning, and performance levels
  • Willingly ACTIVITIES
    • The first point of contact for all customer queries; take ownership for the customer queries and complaints; aiming for a first contact resolution wherever possible and within the parameters rable

    • Call Centre Agent

    Johannesburg

    well-spoken Call Centre Agent to join their team! Their ideal candidate will have solid Call Centre experience Client Service Representative

  • Strong phone contact handling skill and active listening

    • contacted. If you are not contacted, kindly consider your application

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    Call Centre Manager

    Johannesburg  Monthly

  • 5 Years management experience in a Call Centre environment.
  • Computer Literacy (MS Office complaints handling.
  • Knowledge of Call Centre Management systems.
  • Very good writing skills relationship with each individual who is part of the call centre structure.
  • Document performance agreements objectives.
  • Manage, Motivate, Coach and Develop direct reports.
  • Celebrate success and recognize open order report.

    • CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING:

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    Call Centre Agent

    Sandton  Market related

    further expansion, we currently have the role of Call Centre Agent.

    Purpose of the job:

    Ensuring

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    Outbound Call Centre Agent NEW

    Johannesburg  Monthly

    *THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*

    Make a family’s that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry Certificate
    At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
    Â
    OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
    Â
    Working recent photograph of yourself

  • Names and contact numbers for at least 2 References
    • Â

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    Customer Team Leader - Call Centre

    Randburg  14000 Monthly

    >

  • 2+ Years Team Leader experience in a Call Centre department
  • Ability to lead team member

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    • Call Centre Manager - (must Have Technical And Isp Experience)

    Johannesburg  R60 000 pm CTC Monthly

    Management
    - Oversee a multifaceted contact centre that handles a variety of queries, including Leadership
    - Maintain a strong focus on call centre metrics such as reducing call volumes, improving
    - Assume Product Ownership of Qcontact (contact centre software), ensuring its optimal utilisation and develop self-service options to empower customers and reduce dependency on direct call centre engagement
    centre operations, ensuring a streamlined and cost-effective

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    Junior New Business Development

    Brackenfell

    REQUIREMENTS

    • Matric, relevant tertiary qualifications advantageous
    • Fully Bilingual in Afrikaans and English (speak, read, write)
    • Strong verbal and written communication skills coupled with an excellent telephonic manner
    • Computer

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    National Training And Development Manager

    Pretoria  Annually

    Senior Training Capacity.

  • Background in developing teams, ideally in Customer Service within the facilitation to large groups.
  • Skills development
  • Knowledge of EE submissions and all training requirements for various customer operations.
  • Develop and maintain documents for various processes and and assist in preparing appropriate development plans for the same.
  • Provide optimal level of customer maintain training courses for all materials and develop appropriate computer applications for manuals.
  • Coordinate

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    Average Annual Salary

    for Developer Contact Centre jobs in South Africa
    R 283,333

    No. of Jobs added in the last week

    for this search.
    21

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