for a Customer Service Host to join their team in Johannesburg. As a Customer Service Host for our Casino pivotal role in delivering exceptional customer service to casino & sports betting enthusiasts. As related to casino & sports betting, account management, wagering rules, promotions, and technical issues in-depth knowledge of sports betting products, services, and industry trends to effectively address customer experience and fostering loyalty by providing tailored service and highlighting exclusive offerings. Troubleshoot
JOB:
SECTOR We are looking for a Customer-oriented Service Sales Representative, fluent in English, who has report directly to the Team Leader and Customer Service Manager. Key Duties and Responsibilities: Must thrive clients to forge trust, loyalty, and superior service to enhance the clients gaming experience. Work including night shifts. Knowledge of customer service principles and practices. Numeric, oral, and written under pressure. Desired Skills Customer Service Agent Customer Service Principles Customer-oriented Promoting
TOURISM EXPERIENCE Our client is a leading travel management business with a worldwide presence that specializes all services requested by clients within the required turnaround time Reservations of all services requested reservations on Tourplan Ensure confirmation of services with suppliers Stay in constant communication Arrange Meet and Greets as required Documentation Management of all Reservations: Itinerary planning and layout clients invoiced for all services and invoices provided to clients timeously Manage payments and Account
more relevant experience (Call Centre) Customer Service training FAIS Compliance (RE5 Certificate) is essentialMatric written) Ability to manage large amounts of inbound calls in a timely mannerCustomer Service skillAttention