Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic alerts Create a tracking system to assess which channels have been used to resolve complaints Monitor number after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
description PORTFOLIO MANAGER JOB DESCRIPTION PURPOSE OF THE ROLE: The Portfolio Manager [PM] for Solver Property responsible for the effective and professional management of all Community Schemes [CLIENT] within his/her of the CLIENT per the management agreement between the CLIENT and SPS. Manage the relationship with the required laws and other governing the Property Management environment. Report on any financial challenges the specific rules applicable to the successful management and upholding of the required standards within
Remuneration: Basic: R8,000 R2,000 attendance and productivity bonus Average upsell retention commission: trust pilot as evidence of the quality of our product and our commitment to customer service and we are daylight saving) Typical queries: Delivery queries Product queries Warranty (The role is working from home
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating
communication skills (written and verbal) •Ability to manager time effectively •Strong administration skills Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates and advice or Key Account Managers of deviations •Report directly to the Client Services Manager The post Client
in Customer Service, Financial Coaching, Debt Management. Overview and Requirements: 2 to 3 years Team Ability to lead team members Experience in Team management/ leading a team / coaching people Experience
in Customer Service, Financial Coaching, Debt Management. Overview and Requirements: 2 to 3 years Team Ability to lead team members Experience in Team management/ leading a team / coaching people Experience
Customer Service, Financial Coaching, and Debt Management. 2 to 3 years Team Leader / Customer Service Ability to lead team members Experience in Team management/ leading a team / coaching people Experience Ability to lead team members Experience in Team management/ leading a team / coaching people Experience
– Record keeping of all calls and job cards · Managing own customer service support desk The post Customer