We are looking for a positive, motivated and enthusiastic team member to join us as a Course Advisor managing leads for our online and on-campus courses. You will be an integral part of our marketing team. Providing accurate enrolment advice to prospective students nationally and internationally; Ta
We are looking for a positive, motivated and enthusiastic team member to join us as a Course Advisor managing leads for our online and on-campus courses. You will be an integral part of our marketing team. Providing accurate enrolment advice to prospective students nationally and internationally; Ta
Job Objectives
detail. Positive and supportive work environment. Training provided.
detail. Positive and supportive work environment. Training provided.
satisfaction. You will manage a team of claims specialists and work closely with other departments to resolve
supervise a team of claims specialists.
Provide guidance, support, and training to team members.
Monitor
processes and resolve claims efficiently.
Quality Assurance:
Conduct regular audits of claims
satisfaction. You will manage a team of claims specialists and work closely with other departments to resolve satisfaction. You will manage a team of claims specialists and work closely with other departments to resolve supervise a team of claims specialists. Provide guidance, support, and training to team members. Monitor processes and resolve claims efficiently. Quality Assurance: Conduct regular audits of claims files to
and fully trained to the professional level required Participate in the support of training of the companies Supervisory Quality Assurance checks on client’s premises maintaining appropriate service quality; intervene regular reviews with customer site management to assure maintenance of good client relationships. Ensure
like divorce. Through tailored financial literacy training, our client aims to alleviate this burden, fostering crucial. You'll lead by example, ensuring quality control in telesales, coaching team members, and call centre environment;
like divorce. Through tailored financial literacy training, our client aims to alleviate this burden, fostering management is crucial. You'll lead by example, ensuring quality control in telesales, coaching team members, and advantageous. Role & Responsibilities: Call Centre Specialist: Provide excellent customer service, drawing Lead and coach a team of specialists to ensure top-quality service. Conduct quality checks on telesales, drive performance improvements. Communication Specialist: Communicate clearly and professionally, both