delivering superior customer service, to sell Short term Insurance products to existing and potential members outbound Telesales experience Minimum 6 months’ Short-term insurance experience Knowledge and Skills: Attention
specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously client policies Evaluate cover to avoid under insurance Advise on claims under what section covered on
in Cape Town About the Job: We're seeking a Team Leader to join us in Cape Town Your role? Lead our Key you'll make sure our team processes run smoothly. About You: Are you a natural leader with great organizational energy and passion for people development to our team. Experience: Certification or 2-5 years' experience Apply now and be part of our team's success in Cape Town Team Leader Team Leader
join our team as a Short-Term Capital and Reserving Actuarial Manager. This is a leading insurance company dynamic and experienced actuary to join our team as the Short-Term Capital and Reserving Actuarial Head. In role, you will be responsible for overseeing the short-term capital and reserving functions, ensuring compliance Responsibilities: Develop and maintain models for short-term capital and reserving requirements. Monitor and capital adequacy. Collaborate with cross-functional teams to implement risk management strategies. Provide
individual to join our team as a Short-Term Capital and Reserving Actuarial Manager. Short-Term Capital and Reserving leading our actuarial team in the development and implementation of short-term capital and reserving strategies. Responsibilities: Lead the development of short-term capital and reserving strategies to support business senior management Collaborate with cross-functional teams to ensure alignment of capital and reserving strategies overall business objectives Manage and mentor a team of actuaries to ensure high performance and professional
Job Title : Telesales Team Leader. Division : Shatterprufe ARG. Area : Bedfordview, Gauteng. Main job is available and well-coordinated for the Sales Team to use as required to support the drive to increase resolved in a professional and timely manner by the team to ensure customer satisfaction so that sales targets administration, filing and reporting for the telesales team to ensure that correct information is readily available Problem Solving Deadline orientated Self Driven Team player Emotionally controlled Experience: Minimum
incidents) Monitor the Case Management System Ensure that team members complete mandatory training on systems and applied during the investigation Ensure that the team maintains high quality data capture, updates, attachments entries Provide daily, weekly and monthly stats on team productivity and performance Identify shortcomings other complaints People management - ensure that the team performs at the best levels Coach and guide staff customer / merchant complaints Experience managing teams and shifts Relevant Diploma / Certificates / Training
looking for a dynamic Creditors Team Leader to join their growing team. The successful candidate will and guidance to the creditors team in order to achieve the goals of the team Responsibilities include: Creditors Reviewing and authorising supplier payments Supplier and team query resolution Maintaining accurate and reliable General administration and team management Team development and improving team efficiencies Requirements:
Manage Customer Centricity (Treating Customer Fairly) Team human resources management Effective self-management managing a team of Outbound Sales Agents in the following categories: Long-term Insurance Subcategory Subcategory B1 (Life), Long-term Insurance Category A (Funeral) Short-term Insurance (Personal Lines) MS Office legislation (e.g. FAIS, etc.) Knowledge of the insurance process and policy Knowledge of Call Centre policies Orientation Change management High Performance Teaming Market related
supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient effective service to the business and Counter Fraud teams at the same time ensuring delivery of business performance the agreed SLAs Provide technical support to the team and be a referral point for handling customer complaints cancellation decisions relating to referrals from the CFS teams, Sales and Service and Claims. Responsible for conducting accuracy and quality of team's work. Delivering coaching and feedback to the team to achieve KPI's and SLA's