Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting
Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling
Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs
Program Design: Develop a detailed training plan outlining objectives, content, delivery methods
criteria for each training program.
Content Development: Create or curate training materials, including
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 month
Requirements:
skilled and experienced Training Manager to join their client in Cape Town. As a Training Manager, you will developing and implementing training programs that support the company's strategic goals and enhance key stakeholders to identify training needs, design and deliver training courses, and evaluate the effectiveness effectiveness of training programs. Additionally, you will be responsible for managing the training budget, coordinating coordinating external training resources, and keeping up-to-date with industry trends and best practices
candidate will have proven experience Facilitating Training Sessions focused on HIV/TB CO INFECTIONS AND COVID-19
skilled and experienced Training Manager to join their client in Cape Town. As a Training Manager, you will developing and implementing training programs that support the company's strategic goals and enhance key stakeholders to identify training needs, design and deliver training courses, and evaluate the effectiveness effectiveness of training programs. Additionally, you will be responsible for managing the training budget, coordinating coordinating external training resources, and keeping up-to-date with industry trends and best practices
Facilitator qualification. 5 year's experience in Training Development in a similar setting. Proficient in and Workplace Skills Plan. Expertise in Annual Training Report Submission. Strong understanding of BBBEE compilation. Responsibilities: Coordinate General Training efforts, ensuring alignment with SETA standards relationships with business leaders to identify training needs and facilitate their implementation. Manage compliance, maintaining meticulous records. Monitor training progress, provide reports, and suggest enhancements
Responsibilities:
accountability and responsibility for General Training in the Group from inception to implementation not limited to the Workplace Skills Plan, Annual training Report, Securing Mandatory Grants and meeting requirements. Work Place Skills Plan and Annual Training Requirements: Implement a robust process to meet business leaders to discuss, agree and process all training needs for the given year for inclusion in the basis to ensure that the WSP is implemented and training is scheduled in accordance in order to meet the
evenings
documents