0553 SAP Operations Engineer (Senior) - Menlyn
What will be your role and responsibilities?
If you are a motivated individual with the necessary qualifications and experience, we invite you to submit your CV. Please note that if you do not receive a response from us within 2 weeks, your application was not successful. Apply Now
- Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s)
- Proactively propose solutions to improve the support of (new) business processes
- ABAP debugging beneficial (Workbench related knowledge of new development/enhancements)
- Setting up the organization structure for Sales & Distribution processes and perform all relevant configuration, including Materials Management where integration requires this
- Preparation of testing documents and perform internal testing
- Preparation of Sales & Distribution templates for various objects e.g., sales orders
- Integration testing with other modules
- Understand interfaces, IDOC and RFC's processing
- Preparing the cut over strategy for SD objects
- Preparing User manuals and conducting training to business process owners
- Go-live preparation and post Go-live support
- Interaction with clients through meetings, calls and emails
- Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLAs (Service Level Agreements).
- Responsible for troubleshooting issues for the system and providing support
- Executing the required changes through configuration
- Executing the analysis and resolution of Production Support calls
- Raising Change Requests (CRs) and writing Functional Specifications for them
- Preparing test data for testing of CRs (Change Requests)
- Testing CRs (Change Requests) and preparing test results
- Carrying out regression testing
- Interact with consultants of other modules
- Steer external consultants in allocating deliverables to these feature teams and serve as a quality assurance of their deliverables
- User interface transactional solutions
- Analyse and scope End-user authorisation roles
- Update and maintain documentation as an existing systems functionality is changed
- Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings
- Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s)
- Steering of operations within the product
If you are a motivated individual with the necessary qualifications and experience, we invite you to submit your CV. Please note that if you do not receive a response from us within 2 weeks, your application was not successful. Apply Now
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