1st (First Line) Support Agent and Trainer - Johannesburg
Qualifications:
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- CompTIA A+
- Network+
- Degree in Information Systems (preferred)
- Minimum 1 year experience in a company that provides practice management software to specialist doctors (Not Negotiable)
- Training experience (writing training manuals, providing training on systems)
- Respond to client inquiries
- Diagnose and trouble shoot related to the software
- All first line support duties prior to escalating to next step
- Develop training manuals
- Conduct training (one on one and group settings)
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