ACCOUNT MANAGER - Midrand
AdaptIT
Listing reference: adapt_000120 Listing status: Online Apply by: 29 April 2024 Position summary Industry: IT & Internet Job category: Hospitality, Hotel, Catering, Tourism and Travel Location: Midrand Contract: Permanent EE position: No About our company A provider of leading specialised software and digitally-led business solutions that assist clients across targeted industries. Introduction We are currently recruiting for an Account Manager to be responsible for selling the business’s products & services. He/She is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the Director of Sales. Job description PRIMARY RESPONSIBILITIES FOR THE ROLE To follow up on leads by visiting prospective clients regularly, often enough to maintain their interest but not too often to alienate them. To achieve or better allocated Sales Quota. Sales Quota’s will be reviewed annually. To identify prospective clients’ exact needs by questioning, observation and the completion of a full sales survey. To entertain prospective clients, where possible combining this with visits to existing satisfied customers. To liaise closely with project managers and operational staff on all details of a new prospective installation. Ensuring operational staff have a full understanding and agreement on all details. To maintain communication with the client showing an ongoing interest in the installation and the installation team. Ensure that all funds are collected on time as per the contract. To complete a daily log of all activities, quotations sent and lost business. Analyze statistics thereby identifying key sales areas, problems and success rate. To research prospective client details, finding out as much as possible about the company to ensure a professional approach. To constantly monitor and be aware of competitor activity. To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable. To constantly be aware of new business opportunities and action these. Maintain communications with the office on a daily basis, via telephone, cc:Mail, email or fax. Forward relevant product information, fixes, workarounds, known issues, etc… to relevant personnel within the company. Keep updated on new technologies available, both on MICROS software/hardware products, thirdparty software/hardware products, as well as general IT technologies, related to our industry. Regularly visit the corporate website www.micros.com to keep informed about corporate developments and news. Regularly visit the MICROS Sharepoint intranet site, and read any published ‘Product Marketing Announcements’ (PMA) and Field Bulletins and presentations. Pass any certification examinations as required by Management. Maintain an adequate level of knowledge in MS Windows operating systems and software utilities as released from time to time. Be able to confidently and knowledgeably demonstrate to prospective clients the Micros SA product range. Maintain competitor knowledge. Maintain client files, filing of all quotations and sales documentation. Update and maintain your customer’s details on CRM. Maintain your business diary on Microsoft outlook and grant access to the Sales Manager to view your activities. All commission and expense claims to be submitted by the 19th of each month, or as advised from time to time. Minimum requirements MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS Matric / Grade 12 / Equivalent Knowledge of Micros Software Minimum 5 years’ experience within Restaurant environment Minimum 3 years Management experience within Restaurant environment Valid passport Own reliable vehicle and valid driver’s license Willing to travel DESIRED SKILLS AND QUALITIES Personal Attributes and Qualities Excellent communication skills Excellent customer service Sales flair Target driven Confident Self-starter Go-getter
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