Requirements:

Responsibilities:

Proactively manage and collect outstanding debt
Format and send monthly billing statements
Prepare payment schedules for auto allocation
Allocate received payments
Reconcile accounts monthly and send reports to member firms
Ensure timely payments
Follow up on overdue payments
Arrange payment plans when needed
Respond to client queries via phone and email
Manage a large debtor book
Review unpaid debit orders
Record journal entries as needed
Handle interdepartmental queries
Visit clients upon request
Attend Zoom or Teams meetings as required
Ensure compliance with policy and complete handovers
Assist walk-in clients
Propose write-offs for irrecoverable debt
Maintain close communication between credit control and other departments to resolve credit issues smoothly