Accounts Receivable Controller - - Johannesburg

My client is seeking a dynamic Accounts Receivable Controller to join their team and ensure smooth financial operations. If you're detail-oriented, proactive, and thrive in a fast-paced environment, this role is perfect for you!
This position is based in Sandton.

Duties:

Proactive Collections Management: Spearhead collections efforts on all overdue accounts, utilizing a variety of communication channels such as calls, emails, and Jira to engage with customers effectively.
Achievement of Collection Targets: Drive towards meeting monthly collection targets while strategically reducing portfolio risk through meticulous account management.
Payment Option Compliance: Ensure adherence to selected payment options, guaranteeing smooth financial transactions and minimizing payment delays.
Account Query Resolution: Provide timely escalation and assistance for account-related queries, including billings, payments, and statements, to maintain customer satisfaction.
Follow-up on Commitments: Monitor and follow up on promise-to-pay commitments, ensuring timely action on specified dates to uphold financial integrity.
Master Data Maintenance: Maintain accurate and updated Master Data in Sage, ensuring data integrity and facilitating seamless financial operations.
Debit Order Management: Promptly address debit orders returned unpaid by the bank, initiating contact with account payers to arrange suitable payment solutions.
Ad Hoc Support: Offer administrative support as needed, contributing to the efficiency and effectiveness of departmental operations.
Reporting and Recommendation: Prepare and update Debtors Trackers, recommend suspension/termination lists, handle requested refunds, and provide recommendations on bad debts.
Stakeholder Relationship Building: Foster strong, trust-based relationships with various internal divisions and external stakeholders through clear and proactive communication.
Conflict Resolution: Address account payer complaints promptly, offering appropriate solutions and alternatives to maintain positive relationships.
Cross-Departmental Collaboration: Liaise with internal departments to ensure accurate account status and facilitate smooth financial processes.
School Engagement: Conduct monthly meetings with schools and principals, ensuring alignment and addressing any financial concerns effectively.
Collections SOP Adherence: Resolve queries in accordance with Collections Standard Operating Procedures, maintaining consistency and compliance.
Pre-Legal Handover Management: Identify and escalate potential bad debt accounts for pre-legal handover, ensuring compliance with pre-legal requirements.